Join Our Team
TLC Open Positions
Sales Account Manager
Sales Account Manager
The Light Connection Inc. (TLC) is seeking an energetic, hard charging, experienced leader to join our elite Team as a Sales Account Manager. The well qualified Sales Professional selected for this critical role will report directly to the Senior Vice President (SVP) for Sales and Marketing, and will be responsible for all aspects of their Sales Accounts and Customer Service. They will provide detailed orchestration and hands on administrative/technical support to meet Strategic Business Objectives and Operational Performance Goals.
The Sales Account Manager will identify and recommend improvements to Processes, Procedures, Account Management and Customer Service to ensure goals are met. They must understand and perform multiple, complex tasks, work well with other staff, and interface with customers. The candidate is expected to have a record of strong professional performance and be able to indicate depth of experience, proficiency and accomplishment. In coordination with other Team Members, they will be responsible for developing and executing planned improvements to meet ongoing needs with respect to Sales, Marketing, and customer service, while meeting the financial objectives of the business.
Qualifications:
· 5+ years of progressive experience in a competitive manufacturing Sales environment, with fiber optic cable sales, production, or design experience strongly preferred.
· Good interpersonal and team-building skills are required.
· Bachelor’s degree from an accredited institution; advanced degree is a plus.
· Strong leadership, organizational, analytical, and problem solving skills are essential.
· Excellent communication skills (oral and written) required.
· Creative, entrepreneurial, problem-solving mindset desired.
· International experience is desired but not required.
· The ability to lead and support Team contributors is required. Candidate must have a demonstrated ability to combine their colleague’s expertise with their own to produce results.
Duties and Responsibilities:
· The Sales Account Manager (SAM) is responsible for the maintenance and growth of existing accounts as well as the creation of new opportunities through sales and marketing of fiber optic cable, tubing, fan-out kits & break-out kits.
· The SAM is responsible for the achievement (through sales revenue) of Monthly, Quarterly and Yearly goals of which are presented to him/her prior to the beginning of the goal period.
· The SAM must have extensive knowledge of all TLC products being marketed. The position carries a requirement for a certain level of expertise that customers come to expect. Training to be conducted by The Light Connection.
· As in any sales position, the SAM must always maintain a positive and totally professional attitude and portray that attitude in all his/her business interactions.
· SAMs will be expected to travel for face to face visits with customers several times throughout the year. “Trip Reports” are required after travel and reviewed with SAM within 1 week after trip.
· Focus on Customer Service, Safety, Cost Management and Business growth in all actions and directives.
· The SAM is responsible for monitoring the backlog ensuring orders are shipped in a timely manner as promised to the customers.
· Coordinate interaction with outside representatives in assigned territories and/or identify representatives in area where none exist.
· Attend conferences (shows) when and where appropriate.
· Travel to customer sites and attend industry seminars as needed.
· Collaborate with other leadership to identify TLC vulnerabilities and close operational gaps.
· Certain reports are required and produced throughout the week/month/year. SAMs are asked to be responsible for some but not all reporting. The Senior VP for Sales and Marketing will assign reports to be produced by SAM.
SAM must comply with all company policies as stated in handbook.
Extrusion Line Operator
Extrusion Line Operator
The main objective of the extrusion line operator is to produce quality product safely.
Primary Duties
- Machine operation – run the extruder at the recommended settings
- Quality Control – inspect each finished reel as it comes off the line to ensure it meets the standards set forth by engineering
- Testing – test each spool for appropriate attenuation
- Documentation – ensure that all spools that come off of the line are registered in Axapta or placed in the FGIA
- Safety – follow all safety practices that are in place and be aware of any unsafe acts that may occur
Secondary Duties
- Cleaning – clean work area daily during assigned times designated by the shift manager, and when needed after machine cleanouts
- Rework – assist in respooling and testing of product as instructed by your shift manager.
- Inventory control – periodically check supplies needed to run your machine, restock any spools or supplies needed to continue the operation of the line
- Training – attend all training programs and assist in the training of new employees as instructed by your shift manager
Physical requirements
- Ability to lift 50lbs
- Stand for long periods of time
- Walk up and down ladders
Mechanical Technician
Mechanical Technician
Reporting
The Maintenance Technician reports directly to the Director of Engineering.
Function
Responsible to perform general maintenance of all equipment; maintain facilities and systems supporting the operation of The Light Connection Inc.
Responsibilities
- Perform routine preventive maintenance to ensure that equipment and building systems operate safely and efficiently
- Perform mechanical and electrical repairs of all plant and related support equipment including assembly, disassembly and re-assembly of mechanical machinery, electronic components, wiring, pipe systems etc.
- Troubleshoot, diagnose, repair or replace defective parts on industrial equipment using hand, power and pneumatic tools
- Fabricate small assemblies, brackets and fixtures
- Assist in the installation and set up of new equipment
- Maintain and repair material handling equipment
- Perform other duties as assigned by manager
Requirements
- Strong knowledge of both electrical and mechanical operations and repair
- Knowledge of Industrial Equipment, air compressors, HVAC, electrical including 480V three phase and control systems
- Ability to use tools ranging from common hand and power tools such as hammers, grinders, saws, drills, and wrenches to precision measuring instruments and electrical and electronic testing devices
- Must be able to work overtime, holidays and weekends as required to support a three-shift operation
- Ability to work independently
Physical Requirements
- Ability to lift 50lbs
- Walk up and down ladders
- Operate machinery
TLC Job Application
© All Rights Reserved.